Customer + Temporall

Global advertising company starts asking the right questions to drive more effective transformation

Temporall has helped us track and measure the impact of change on our business performance. Historically we didn't ask the right questions and they weren't regularly supported by meaningful data. Now, not only do we ask the right questions, but more importantly we have the right tools to analyse and truly understand that data on demand.

Chief Executive Officer

Challenge

Transforming teething problems

With a new leadership team in place and a bold vision for the future, the company wanted to drive fundamental changes to the way the company worked, and had embarked on a global change programme. At the core of this was a need for wide-scale digital transformation and a restructure to enable the business to become more competitive in the market.

While the leadership team acknowledged that a high-performance organisational culture was essential to achieving the ambitious transformation targets, they lacked visibility on where to start and where best to focus attention and resources to deliver impactful results.

Before making critical decisions, the leadership team needed visibility on existing processes and systems, digital workplace maturity and employee performance and mindset, in particular where it was successful and the elements that were letting it down.

Progress

Leveraging analytics to transform effectively

Temporall was chosen to improve the leadership team’s visibility on the way work was happening across the company and empower them to make data-driven decisions that meet strategic goals.

Temporall delivered powerful insights across three core areas: cultural barriers to change, key drivers of change, and the evolution employee behaviours and attitudes towards their work.

With these insights, leadership could truly understand the opportunities and challenges ahead, and devise data-driven strategies to navigate an impactful transformation with people at its core, including management training programmes, a new innovation framework for change, and a culture warriors network.

Temporall delivered continuous insights to the leadership team so they could measure the impact of their decisions and make ongoing improvements and the Temporall Services team led a number of leadership workshops.